Get in Touch With Us
Got a question about something you read on rewired2021.com, spotted an error, or want to suggest a platform we should look at? This page explains how to reach us, what kinds of messages we handle, and what you can expect once you send one.
How to Reach Our Team
Email is the most reliable way to contact us. Write to us at [email protected] and a real person will read your message — we don't rely on automated replies to stand in for an actual response. Include a short line about what your message concerns (a review correction, a general question, a partnership enquiry) so we can route it to the right person without back-and-forth.
We aim to respond within a couple of working days. During busier periods, particularly around new operator launches or major promotional periods, it may take a little longer.
What We Can Help With
- Questions about how sweepstakes casinos work — If the Gold Coins and Sweepstakes Coins model, redemption thresholds, or eligibility rules on any of the sites we cover aren't clear, ask us directly.
- Corrections and updates — Sweepstakes casino terms change often: eligible states shift, welcome offers get revised, and redemption minimums move. If you notice something on our site that looks out of date, we want to know so we can verify and correct it.
- Suggestions for coverage — If there's a new sweepstakes casino you'd like us to research, or a topic related to sweeps coins, promotions, or redemption you'd like explained in more depth, let us know.
- Partnership and editorial enquiries — If you represent a sweepstakes or social casino operator and want to discuss how your platform is represented on this site, introduce yourself and outline what you have in mind.
- State availability questions — Because eligibility varies by state and changes without much notice, readers often write in to confirm whether a specific platform currently serves their state. We'll point you toward the operator's own terms, since we don't provide legal advice on eligibility.
What This Page Isn't For
We're an independent research and comparison resource, not the customer support desk for any of the platforms listed in our rankings and reviews. If you have an account issue, a redemption that's pending, or a question about your identity verification with a specific operator, that platform's own support team is who can actually access your account and resolve it. We're happy to explain how a process generally works, but we can't look up account details or intervene in redemptions on your behalf.
Similarly, if you or someone you know is struggling with gaming habits, please mention it in your message and we'll point you toward responsible-play resources — but we'd also encourage reaching out to a dedicated support service directly, since that's better placed to help than an email to a comparison site.
Before You Write In: A Few Things We Get Asked Often
A number of messages we receive fall into a handful of recurring themes. Covering them here upfront means your question might already be answered without waiting on a reply:
- "Is this legal in my state?" — Sweepstakes casinos operate under a promotional sweepstakes model rather than traditional real-money gambling, and availability varies by state. Some states restrict or prohibit this model, and individual operators decide for themselves which states they serve. We can't confirm legality for your specific situation — check the operator's terms and, if in doubt, your state's current guidance.
- "Do I have to buy coins to win anything?" — No. Legitimate sweepstakes casinos, including the ones we review, offer a no-purchase-necessary method of entry alongside any paid coin packages. Buying Gold Coins is optional and simply a way to get more virtual play credits.
- "Why wasn't my redemption instant?" — Redeeming Sweepstakes Coins typically involves identity verification and a minimum threshold before a request is processed, and timelines vary by operator. This isn't something we control, so questions about a specific pending redemption should go to that platform directly.
How Your Message Is Handled
Every email that comes in is reviewed by someone on our editorial side, not filtered purely by automation. If your message flags something factual — an outdated welcome offer, a state that's no longer eligible, a redemption threshold that's changed — we treat that as useful input for keeping our reviews accurate, and we verify it before making any update. We don't publish claims based on a single unverified email, but reader tips are often the first sign that something on an operator's site has changed.
We appreciate you taking the time to reach out, whether it's a quick question or a longer note. Real feedback from real players is part of what keeps a comparison site like this one useful rather than stale.